Contact Us
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If you are having trouble ordering, please send us a note with your phone number and we will contact you to complete an order by phone.
Payment
We accept the following methods of payment: Visa, MasterCard, Discover, and American Express credit cards. Please remember that the name that will appear on your credit card statement will reflect Statture's parent business name as Thomas Long, LLC.
Order Status & History
To view your order history and track the delivery of a package please visit the Returns, Shipping & Tax page.
Delivery Information
Statture has teamed up with UPS and USPS to deliver quality merchandise in a timely and reliable manner. All items are shipped via UPS or USPS. If the item is shipped via UPS, a tracking number will be emailed to you once the item has shipped. Please visit www.ups.com for tracking information.
Gift Wrapping
Statture will gift wrap your item and include a card with the message you provided during the check out process. Please note that the text entered will be placed on the card and Statture will not be responsible for misspelling and formatting. Statture has the right to refuse any gift wrap messages that are of poor taste. The item will still be wrapped, however no message will be delivered.
Returns
Questions about a return? Don’t worry, find out about our easy return policy and process. Click on the Returns, Shipping & Tax page.
Product or Customer Experience Feedback
We here at Statture take great pride in delivering our customers the greatest quality products along with an enjoyable shopping experience. Please feel free to provide us with feedback by sending an email to customerservice@statture.com
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