Answer: Click Create Account and follow the easy steps.

By creating an account, you will experience a quicker and more efficient check out process. You will also be eligible to receive promotions and communications regarding Statture specials and new product offerings.

Question:
How do I retreive my password?

Answer: If you forget your password, don't worry. Please fill out the form on the Contact Us page and we will send your password to the email address we have on record.

Question:
Will Statture offer products other than extra long ties?

Answer: Statture is planning to bring other products to market in the future. If you would like to request certain products, please Contact Us for suggestions.

Question:
How do I change the quantities or remove items from my shopping cart?

Answer: If you wish to buy multiple quantities of an item you have placed in your shopping bag, merely change the number in the "QTY." box. Be sure to click the "Update Cart" button at the bottom of the page to recalculate your subtotal.

To delete an item in your shopping cart, check the remove box to the right of the page. After checking the remove box, be sure to click the "Update Cart" button at the bottom of the page to recalculate your total.

Question: How do I use a Coupon/Source Code or a Gift Certificate Code?

Answer: Enter your code(s) and click the “BEGIN CHEKOUT” button, you will see your adjustments made as you proceed with the checkout process.

Question: How are the products delivered?

Answer: All items are shipped via UPS or USPS. If the item is shipped via UPS, a tracking number will be emailed to you once the item has shipped. Please visit www.ups.com for tracking information.

Question:
Why did my item ship via USPS First Class or USPS Priotiy Mail?

Answer: You have selected free ground shipping and Statture has decided that your item should arrive within a few business days when compared to UPS Ground service.

Question:
Why does the delivery box appear to be used?

Answer: Statture recycles and reuses boxes in an effort to reduce refuse.

Question:
How do I become a Whole Seller?

Answer: Please Contact us and select "General Feedback" and we will be in touch with you.

Question:
Is it safe to use my credit card on your site?

Answer: Yes, you should feel very comfortable using your credit card on our website. We have taken all precautions possible to ensure the safety of your personal details. We use a secure web connection, which ensures that any communications between your computer and ourselves is unreadable by anyone else. In addition we do not retain any of your credit card information on our web servers after the transaction has been completed.